Effective Date: July 7, 2026 Business Related Products LLC ("we," "us," or "our"), doing business as ReviewLoop, operates the website, platform, and automated review services available at goreviewloop.com, including our dedicated feedback portal at goreviewloop.com/requestfeedback (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software ecosystem, or engage with our text-messaging and email automation features. 1. What Information is Collected We collect information that you directly provide to us when registering an account, setting up integrations, or interacting with our feedback portal. This may include: Identity Data: First and last name, business legal name, and job title. Contact Data: Billing address, personal or corporate email address, and telephone numbers. Financial Data: Credit card details and billing histories, which are collected and processed securely via third-party encrypted payment gateways (e.g., Stripe). Customer & Lead Data: Phone numbers, names, and email addresses uploaded by users or submitted directly via goreviewloop.com/requestfeedback to execute automated review requests. 2. How Data is Used We use the collected data to provide, maintain, optimize, and secure our automated review management platform. Specifically, this includes processing customer feedback requests, sending automated transactional sequences, generating platform analytics, tracking billing, responding to support inquiries, and complying with statutory legal obligations. 3. SMS Opt-In Details and SMS Program Rules When users or end-lead contacts opt-in to receive SMS notifications from ReviewLoop, they are providing consent to receive automated text messages (SMS/MMS) regarding customer service feedback requests, transactional alerts, and account-related updates. Opt-In Mechanics: Opt-in consent can be collected via digital web forms (such as submitting phone numbers on input fields across goreviewloop.com), check-box confirmations at physical points of sale, or direct keywords sent to our phone numbers. 4. Clear "No Sharing" Statement About SMS Opt-Ins (CRITICAL) CRITICAL SMS DATA PROTECTION: Business Related Products LLC does not sell, rent, lease, or share mobile numbers, SMS opt-in data, or consent histories with third parties, affiliates, or partners for marketing or promotional purposes under any circumstances. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties whatsoever. 5. Cookie & Tracking Info We use cookies, web beacons, tracking pixels, and other digital tracking technologies on goreviewloop.com to help customize the Service, track platform performance, and improve user experience. Most web browsers are set to accept cookies by default. You can remove or reject cookies through your personal browser settings, but please note that doing so could affect the availability and functionality of certain automated platform features. 6. Data Security Practices We implement industry-standard administrative, technical, and physical security controls to maintain the safety of your personal data and uploaded customer data lists against unauthorized access, alteration, destruction, or disclosure. This includes data encryption at rest and in transit, strict access privileges for engineering personnel, and regular compliance monitoring. 7. User Rights (Unsubscribe, Update Info, etc.) You have the following rights regarding the personal data we maintain: Update Info: You may review, change, or terminate the information in your account at any time by logging into your platform profile settings page. SMS Opt-Out: You can unsubscribe from text messages at any time by replying STOP to any text received. A final text verifying your removal will be transmitted, and all automated text sequences to that number will cease immediately. Email Unsubscribe: You can opt-out of marketing or non-essential automated emails by clicking the "Unsubscribe" link located in the footer of our emails.